Support Center

My password isn't working, help!

Last Updated: Nov 11, 2013 04:41PM CST
Don't feel bad, this happens to everyone, especially these days! Just follow these steps and we'll get you right in!

 
  • Frist just click HERE to go directly to the "Forgot Your Password" page or it can also be found beneath the log-in area on the homepage.
 
(See example screenshot below)







 
  • You will be re-directed to the "Forgot Your Password" page. Please enter your email address and click the "Get My Password” button.
 
 (See example screenshot below)














 
  • Once you have submitted your request, please wait 3 to 5 minutes for the verification link to be sent to you. 
  • Once you have received the link , enter the link into your browser to create a new password for you account.


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If you do not see your email, please check your junk/spam folders and add memberservices@cdpenow.com to your contact list. If you are still having trouble receiving this email, please call us at 800.482.0335.
 

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186694cff25698583108125234fa5a1c@charfeninstitute1.desk-mail.com
http://assets3.desk.com/
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